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Business Ethics Journal Review:
Volume >
8 >
Issue: 6
Jennifer Forestal, Abraham Singer
Social Media Ethics and the Politics of Information
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Johnson (2017) conceptualizes the social responsibilities of digital media platforms by describing two ethical approaches: one emphasizing the discursive freedom of platform-users, the other emphasizing protecting users from harmful posts. These competing concerns are on full display in the current debate over platforms’ obligations during the COVID-19 pandemic. While Johnson argues both approaches are grounded in democracy, we argue that democratic commitments transcend the freedom/harm dichotomy. Instead, a commitment to democracy points toward social media companies’ responsibilities to structure their platforms in ways that facilitate perspectival diversity and collective deliberation.
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