This discussion paper explores the explanations and implications of defensive response strategies used to manage organizational crises. Current research is highlighted and future research directions are proposed. Key areas for future research include investigating long-term repercussions of defensive strategies, examining multistakeholder perspectives, and exploring ethical questions related to being defensive.

Issues-driven shareholder activism suggests that specific issue characteristics brought by shareholders, a group to which firms are obligated to respond, interact in a way that affects the materiality of the issue in the eyes of the modern corporation. Relevant issue characteristics include: issue type, social significance, and issue life cycle stage.

Relational capacity is the ability to develop and maintain the desired relationships with stakeholders by creating network, information and reciprocityadvantages. It aligns stakeholder theory with relational contract theory, social network analysis and related research streams to develop a “stakeholder-relational-perspective” of firm performance. This perspective views firm relationships built on relational capacity as heterogeneous, flexible and capable of becoming stronger over time. The assumption is that organizations with strong relational capacity can better leverage firm relationships to gain a sustained competitive advantage.

Business legitimacy is important for any business, especially in times of economic downturn and increased media attention on corporate scandals. However,legitimacy is a quality that comes from society itself, sometimes influenced by the actions or image of the firm, but also rooted in the basic cultural values of the population. This study takes “legitimacy gap” as its dependent variable, defining it as the difference between expected and observed levels of social and environmental performance for both publicly-traded and family-owned business. The study was conducted with a random sample using mailed surveys, and was oriented towards the forest products sector. Results indicate that family-owned businesses have lower legitimacy gaps (therefore, higher legitimacy) than publicly-traded companies, especially when the latter are considered very profitable. These findings were especially strong for women and for respondentswith a high social responsibility (SRO) orientation.

This research focuses on a particular type of “aesthetic consumption” that meets the needs of consumers and entrepreneurs who are aware of the negativeconsequences of purchasing behaviors. Aesthetic consumption offsets perceived undesirable impacts by infusing social values into purchase decisions and business models. A framework is introduced that describes the response to this type of consumption by aesthetic consumers and “aesthetic entrepreneurs.” The discussion supports future research on factors supporting aesthetic consumption and on how aesthetic consumption differs from other purchasing behavior in a world that is increasingly concerned about sustainability.

In France a difference has been established between cultural popularization and cultural democracy. The former is aimed at spreading works of art in as large a way as possible; the latter emphasizes the participation of the public. From there, we argue that moving from cultural popularization towards cultural democracy can lead to a shift in responsibilities from professionals towards the general public. With reference to the theoretical background of reception, appropriation and participation, we lead a participant observation on three different fields in order to understand what facilitates and what constrains this shift. This leads us to stress the importance of developing an adequate organizational framework.

This paper focuses on development of a composite diversity index that is appropriate for use in social reporting. Critics of currents methods argue that simplecounts of race or other attributes for measuring diversity are not sufficient for measuring the complexities of a diverse workplace. To address this criticism, broader and more appropriate diversity indices based on probability and multiple measures are demonstrated by applying quantitative models developed in biodiversity and political science research. US IPEDS data, available for more than 4,500 higher education institutions, are used to demonstrate the model. The paper sets the stage for diversity reporting by describing selected reporting frameworks and relevant court rulings.

Online teaching is consistent with the educational tradition of extension and distance learning, but its recent expansion creates new issues, especially in teaching business ethics/business and society. Students, professors, and especially administrators benefit greatly from some aspects of online learning. Online learning has such advantages over the traditional classroom in logistical flexibility and cost efficiency that decision-making may become overly pragmatic. There are special challenges in teaching business ethics/business and society online, as the subject matter requires nuanced judgment rather than right-or-wrong answers.

Global citizenship is a positive outcome often associated with participation in study abroad. One essential building block of global citizenship is a sense of empathy toward those of other cultures. This paper proposes a study of variables that may increase intercultural empathy and global citizenship due to a study abroad experience. Proposed variables contributing to intercultural empathy include integration with the host culture, program duration, the economic and cultural distance of the host country, and the incorporation of guided reflection and cultural study in the program content. The proposed study aims to provide guidelines that can be used in designing future study abroad programs to increase students’ sense of individual social responsibility.

This paper presents results from the analysis of business school dean responses to a survey designed to determine how sustainability, including sustainable business practices and climate change content, is being incorporated into business school curriculum. Information is also gathered on how schools and colleges of business are preparing instructors to incorporate sustainability-related content into their courses, the preferred programmatic approaches for offering content to students, and the barriers that impede modification of current curriculum to incorporate sustainability. It concludes with a discussion of research that colleges and schools of business might conduct as part of their strategy to better understand how to bring their curriculum into alignment with new student demands for these topics. Background information on higher education commitment to sustainability is provided.